HOW ARE PRODUCTS SELECTED?
Our team spends time curating through a number of products and select the ones that will be most efficient, useful, multifunctional and fun. We have a selected number of items that you can use on a regular basis to make your life easier and get your money's worth. We actively update our inventory based on volume and demands, therefore if you see something you like, grab it while it's still in stock.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, Discover, and American Express. You can also pay via PayPal.
HOW CAN I TRACK MY PACKAGE?
1- In your Shipping Confirmation email, you'll receive a link to your tracking information. From there, you can monitor the shipment’s progress until the package is delivered to your door.
2- Enter the tracking number that was emailed to you directly on the carrier’s website.
MY ORDER WAS CONFIRMED, BUT I JUST GOT AN EMAIL THAT STATES I RECEIVED A REFUND.
One or more of your items were on high demand and may have sold out since your order was processed. The rest of your order is on its way and you have been refunded for the cost of the out of stock item(s), minus any applicable discount codes used on the order.
Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.
WHAT IF MY CREDIT CARD IS DECLINED?
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.
I PLACED AN ORDER BUT NEVER RECEIVED A CONFIRMATION EMAIL.
If you do not receive an email from us within a few hours of placing your order, make sure to check spam as sometimes our emails may end up in your spam folder.. Alternatively, the email address on file might be spelled incorrectly.
You can always get in touch with us by emailing Contact@RitzyEmporium.com or by filling out the form in our Contact us page.